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The same apartment,
booked directly.

Every apartment we operate is also listed on the major travel platforms. Booking here is 10% lower, and you deal directly with the team that runs the building instead of with an inbox.

What to compare

Booking direct, and what to check anywhere.

Booking direct with KTJ Krug

Best value
  • 10% lower than our published platform rates
  • You deal with the team that operates the building
  • Direct communication before and during your stay
  • Priority support and concierge
  • Flexible cancellation up to 48 hours
  • No service fee added on our side
  • Price match guarantee

What to check wherever you book

  • Whether the total shown includes a service fee
  • Which company actually owns and operates the unit
  • Who answers if something goes wrong mid-stay
  • What the cancellation terms are before you pay
  • How and when a refund is returned
  • The minimum stay that applies to your dates
  • Whether the rate is for your exact dates
  • Whether you can reach the operator directly
Before you pay

Rate, cancellation, refund and minimum-stay terms.

Booking direct takes a platform out of the transaction, so the terms that matter are the ones between you and the operator. This is what we publish, next to the questions worth confirming with any operator before you pay.

TermAt KTJ KrugConfirm with any operator
The rate10% lower than our published platform rates, applied automatically with no promo code.Whether the total shown includes a service fee, and whether the rate is for your exact dates.
CancellationFlexible cancellation up to 48 hours before arrival.The exact cancellation window, and the date and time it closes.
RefundsThe refund terms for the rate you book are given to you in writing before you confirm.How and when a refund is returned, and to which payment method.
Minimum stayTerms from 30 days for longer furnished stays. Short stays book for your exact dates.The minimum stay for your dates, and whether it changes by season.
DepositNo pet deposit. Pets are welcome with no size or breed restriction.Whether a security deposit or card hold applies, and on what terms it is released.
Who holds the bookingKTJ Krug LLC owns and operates the building and takes the booking directly.Which company owns and operates the unit, and who is actually responsible mid-stay.
Payment and invoicingStays are invoiced directly. Corporate and insurance placements are handled on account.Who the contract is with, and whether the operator can invoice an organisation.
Month or longer

Staying a month, or three.

Longer furnished stays are offered on terms from 30 days. Submit the full period you need, with your dates, guest count and bedroom requirement, so availability and the quote can be reviewed together. The applicable minimum stay for your dates is confirmed on enquiry, and an extension is subject to availability rather than assumed.

Every apartment has a full kitchen with stainless appliances, air conditioning in every room, a private balcony, high-speed internet and a flat-screen TV. Laundry is available on site. The building has 1 Gbps fiber, a water cistern, and a dedicated Anker backup battery in each unit, which matters over a long stay. It is a four-floor walk-up with no elevator, and we state that plainly because it matters to some households.

Stays are invoiced directly. Corporate and insurance placements are handled on account rather than through consumer card checkout, so an employer, relocation provider or insurer can be billed without a consumer card. Read more about extended stays in Condado or insurance and temporary housing placements.

How It Works

Four steps. No friction.

01

Choose your condo apartment

Browse our condo apartments on the booking page. Filter by size, amenities, and dates.

02

Book at the direct rate

Rates are automatically 10% lower than any OTA. No promo code needed.

03

Get your confirmation

Instant booking confirmation with check-in details, building access instructions, and concierge contact.

04

Walk in

Smart lock access. No front desk, no waiting. Your condo apartment is ready from 3:00 PM.

Questions

Booking direct, answered.

How much do I save by booking direct?

Direct rates are 10% lower than the rates we publish on the major travel platforms, for the same apartments and the same dates. No promo code is needed — the discount is applied automatically.

Do I get the same apartment if I book direct?

Yes. Every apartment we operate is listed on the travel platforms as well, and the units are identical whichever way you book. Booking direct changes the price and who you speak to, not the accommodation.

Who do I deal with during my stay?

KTJ Krug LLC owns and operates the building, so the team that answers before arrival is the same team available during the stay. There is no franchise or third-party management layer in between.

What is the cancellation policy?

Direct bookings include flexible cancellation up to 48 hours before arrival. The terms that apply to your specific dates are shown before you confirm the reservation.

What lease or minimum-stay terms apply to a direct booking?

Short stays are booked for your exact dates through our booking engine. Longer furnished stays are offered on terms from 30 days. The applicable minimum stay for your dates is confirmed on enquiry, and the term that applies to you is stated in writing before you pay.

What are the refund terms if I cancel?

Direct bookings include flexible cancellation up to 48 hours before arrival. The refund terms attached to the rate you book are given to you in writing before you confirm, including how and when any refund is returned.

Is a deposit required?

There is no pet deposit. Pets are welcome with no size or breed restriction. Any other deposit or hold that applies to your specific dates is disclosed before you confirm the reservation.

Who holds my payment when I book direct?

KTJ Krug LLC operates the building and takes the booking directly, so no third-party platform sits between you and the operator. Corporate and insurance placements are handled on account and invoiced directly rather than through consumer card checkout.

What should I confirm with any operator before I pay?

Whether the total shown includes a service fee. Which company actually owns and operates the unit. Who answers if something goes wrong mid-stay. The exact cancellation window and the date it closes. How and when a refund is returned. The minimum stay. Whether you can reach the operator directly rather than through a platform inbox.

Can I stay for a month or longer?

Yes. Longer furnished stays are offered on terms from 30 days. Submit the full period you need, with your dates and guest count, so availability and the quote can be reviewed together. An extension is subject to availability and is not automatic.

Can my company or insurer pay for the stay?

Yes. KTJ Krug LLC invoices stays directly, and corporate and insurance placements are handled on account rather than through consumer card checkout. Identify the responsible organisation in your request so the quote and invoice match.

Can I arrive late at night?

Yes. Self check-in uses a smart lock on the building door, which is suitable for late or after-hours arrival and does not depend on a front-desk schedule. Apartments are ready from 3:00 PM.

What is included in every apartment?

Every apartment has a full kitchen with stainless appliances, air conditioning in every room, a private balcony, high-speed internet and a flat-screen TV. Laundry is available on site. The building has 1 Gbps fiber, a water cistern, and a dedicated Anker backup battery in each unit. It is a four-floor walk-up with no elevator, which we state plainly because it matters to some households.

9.1/10

Guest rating

300+

Guest reviews

70++

Media outlets

48 hrs

Free cancellation

Ready to book?

Choose your dates and condo apartment. The 10% discount is applied automatically.

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